Getting Your Orders In Three Steps

  • Fulfillment

    It takes 2–5 business days to search our warehouses, create, and fulfill items for orders.

    1
  • Packing

    Up to 7 business days to custom crate, soft wrap, and climate control shipments preventing elemental shock during transit.

    2
  • Shipping

    Your are provided a tracking number. Delivery is handled by professional third-party carriers with extensive experience.

    3

Archival Logistics & Policies

LOGISTICS & TIMELINES
  • Because items in The Vault—including certified original artwork, sculptures, and authenticated vintage garments—are secured from a global network of private estates, auctions, and galleries, they require white-glove handling. Each original piece is packed, insured, and dispatched directly from its holding location. If you purchase multiple vault pieces, they may arrive in separate, dedicated shipments to ensure their preservation.

  • Due to the delicate nature, strict preservation requirements, and high-security protocols of our original artifacts, automated checkout for The Vault is restricted to secure, insured domestic transit of the delivery address provided. We do not ship internationally.

    • The Press (Apparel & Prints): Because our garments and art prints are sustainably engineered and meticulously pressed to order, please allow 2 to 7 business days for production before shipment.
    • The Vault (Original Artifacts & Vintage): To ensure absolute preservation, original artworks and auction-sourced vintage garments undergo a strict white-glove inspection and secure packing protocol. These pieces typically ship within 12 business days via fully insured, specialized couriers.
  • The moment your item clears our dispatch protocol, a secure tracking link will be transmitted to your email. For high-value Vault acquisitions, a dedicated logistics coordinator may contact you directly to arrange secure delivery windows.

INTERNATIONAL ROUTING
  • Our routing depends entirely on the nature of the collection you are acquiring:

    • The Press: Yes. We ship our sustainably engineered apparel and high-fidelity art prints globally.
    • The Vault: No. Due to strict customs regulations, preservation hazards, and international insurance liabilities, automated checkout for original art, paintings, sculptures, and authenticated vintage garments, furniture, etc is strictly restricted to domestic transport.
  • If you are located outside our domestic shipping zone and wish to acquire a singular historical artifact, automated checkout will be blocked.

RETURNS, EXCHANGES, & REFUNDS
  • Circa Orgy operates as a living archive and a luxury broker of singular, historic artifacts. Because of the exclusive nature of our curated network and the custom, made-to-order engineering of our print house, all sales are absolute and final. We do not accept returns, exchanges, or cancellations under any circumstances.

  • Because we deal in both old-school, heavyweight engineered garments and authentic, one-of-one vintage pieces from different eras, sizing can vary. We provide exact, detailed measurements on every product page. We strongly advise reviewing these specifications or contacting our team at info@circaorgy.com for guidance prior to completing your acquisition, as we cannot accommodate exchanges for sizing errors.

  • While our packaging protocols are exhaustive, accidents during transit can occur. In the rare event that an item arrives compromised, you must contact our concierge at concierge@circaorgy.com within 24 hours of delivery with comprehensive photographic documentation of the damaged packaging and the artifact. We will immediately initiate a high-priority claim with the insured courier service to resolve the matter.

PRODUCT AUTHENTICATION & PROVENANCE
  • Yes. Every original painting, sculpture, and high-end historical artifact acquired from The Vault arrives with a physical, signed Document of Provenance. This documentation verifies the archive's lineage, historical period, and condition grading.

  • No. Our sustainably engineered garments and high-fidelity art prints are newly executed reproductions from our press house. While they utilize premium, archived iconography, they are modern editions and do not come with certificates of vintage authenticity.

THE PACKAGING PROTOCOL
  • If you acquired a piece from The Vault alongside items from The Press (such as an original 1920s sketch and a heavy-knit graphic tee), they will arrive in separate packages.

    • Our apparel and prints ship directly from our production press house.
    • Our original artifacts ship under strict white-glove conditions directly from their specific gallery or private estate archive. You will receive unique tracking numbers for each distinct parcel.
  • For all apparel and print orders under The Press, standard courier drop-off applies. However, due to the high-value nature of The Vault collections, all original artworks and authenticated vintage garments require a strict, mandatory adult signature upon delivery. We cannot waive this requirement under any circumstances to ensure the absolute security of your acquisition.